Last updated: 10 September 2026
1. About this Privacy Policy
This Privacy Policy explains how Wild Edge Environmental Services collects, uses, stores, shares and protects personal data. It applies to clients, prospective clients, suppliers, subcontractors, website visitors, business contacts and other individuals who interact with us. Separate privacy information may be provided to employees, workers and job applicants where appropriate.
2. Who We Are and How to Contact Us
Wild Edge Environmental Services is the controller of the personal data described in this policy. You can contact us about privacy matters using our registered office address, privacy enquiry email address or telephone number, as published on our website and company correspondence.
3. Personal Data We Collect
Identity and contact information, including names, job titles, organisation names, postal addresses, telephone numbers and email addresses.
Business and project information, including enquiries, quotations, contracts, correspondence, site records, project documentation and service history.
Financial and transaction information, including billing details, payment records and information needed for accounting and fraud prevention.
Website and technical information, including IP addresses, device and browser information, website usage information and cookie data.
Images, CCTV footage, access records, incident information or health and safety information where relevant to our sites or services.
Any other information you choose to provide when communicating or doing business with us.
4. How We Obtain Personal Data
We obtain personal data directly from you when you contact us, request a quotation, enter into a contract, visit our website, attend a site or communicate with us. We may also receive information from your employer or organisation, clients, suppliers, subcontractors, professional advisers, public authorities, publicly available sources or other third parties where lawful.
5. Why We Use Personal Data and Our Lawful Bases
To respond to enquiries and prepare quotations, we rely on our legitimate interests in communicating with prospective clients and developing our business, or on taking steps at your request before entering into a contract where applicable. To provide services, manage projects and administer contracts, we rely on performing a contract or on our legitimate interests where the contract is with your organisation rather than with you personally.
To manage client, supplier and subcontractor relationships, maintain business records, improve our services and protect our commercial interests, we rely on our legitimate interests in operating, administering and developing our business. Before relying on this basis, we consider the impact on your rights and interests and do not use it where those rights and interests override ours.
To issue invoices, process payments, maintain accounts and meet tax, regulatory, insurance, health and safety, employment and other legal requirements. We rely on contractual necessity and legal obligations.
To protect our systems, premises, personnel, clients and assets, investigate incidents and prevent fraud or misuse. We rely on legal obligations and our legitimate interests in maintaining security and defending legal claims.
To send business updates or marketing communications where permitted. We rely on consent where required or our legitimate interests where applicable. You may opt out at any time.
To establish, exercise or defend legal claims, or protect vital interests where necessary.
6. Special Category and Criminal Offence Data
We process health information, other special category data or criminal offence data only where it is necessary, lawful and supported by an additional condition under data protection law. Depending on the circumstances, this may include meeting employment, social security, health and safety, safeguarding, insurance or other legal obligations; protecting vital interests; establishing, exercising or defending legal claims; or processing information with explicit consent where that is appropriate. We apply additional safeguards to this information because of its sensitive nature.
7. Sharing Personal Data
We may share personal data only where necessary and lawful with clients, consultants, suppliers, subcontractors, IT and website providers, payment providers, professional advisers, insurers, auditors, regulators, public authorities, law enforcement bodies and courts. We may also disclose information in connection with a proposed or completed business sale, restructuring or transfer. Service providers acting on our behalf must protect personal data, follow our documented instructions and use the information only for authorised purposes. We do not sell personal data.
8. International Transfers
Some of our service providers may process personal data outside the United Kingdom. Before making an international transfer, we identify the destination and transfer mechanism and ensure that an approved safeguard is in place, such as UK adequacy regulations or approved contractual clauses, together with any necessary supplementary measures. You may contact us for information about the relevant destination, safeguard and how to obtain a copy.
9. Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy. We determine each retention period by considering the nature and sensitivity of the information, the purpose for which it was collected, the duration of the relevant business relationship or project, and applicable legal, tax, accounting, insurance, regulatory, contractual and dispute-resolution requirements. When information is no longer required, we securely delete, destroy or anonymise it.
10. Security
We use appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, alteration, disclosure or destruction. Access is limited to people who need the information for legitimate business purposes and who are subject to confidentiality obligations.
11. Your Data Protection Rights
Ask for access to your personal data and information about how it is used.
Ask us to correct inaccurate or incomplete personal data.
Ask us to erase personal data in certain circumstances.
Ask us to restrict processing in certain circumstances.
Object to processing based on legitimate interests or for direct marketing.
Request a copy of personal data that you provided to us in a structured, commonly used and machine-readable format, or ask us to transfer it to another controller where the legal conditions for data portability are met.
Withdraw consent at any time where consent is the lawful basis, without affecting earlier lawful processing.
Ask for human intervention where a solely automated decision produces legal or similarly significant effects.
These rights are subject to legal conditions and exemptions. To exercise a right, contact us using the details in section 2. We may need to verify your identity. We normally respond within one month and do not usually charge a fee, although a reasonable fee may apply where permitted by law.
You may choose whether to provide personal data when making a general enquiry. However, some information is required for us to prepare a quotation, enter into or perform a contract, process payment, provide access to a site, or meet a legal or regulatory obligation. If you do not provide information that is necessary for one of these purposes, we may be unable to respond fully, provide the requested service, enter into or perform the contract, or permit site access.
12. Automated Decision-Making
We do not currently make solely automated decisions about individuals that produce legal or similarly significant effects. If this changes, we will provide the information required by law.
13. Cookies and Website Use
Our website uses strictly necessary cookies that are required for it to operate. We use analytics or other optional cookies only after obtaining consent where required. Our cookie notice and consent settings identify the cookies in use, their providers, purposes and duration. You can accept, reject or change your optional-cookie preferences through the website’s cookie controls.
14. Complaints
Please contact us first if you have concerns about our use of your personal data so that we have an opportunity to investigate and respond. You also have the right to complain at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection. Further information, including how to make a complaint, is available from the Information Commissioner’s Office. Contacting us first does not affect your right to complain to the Information Commissioner’s Office.
15. Changes to this Privacy Policy
We may update this policy to reflect changes in our activities, services or legal obligations. The latest version will show the date of the most recent update. Where a change materially affects how we use personal data, we will take reasonable steps to bring it to the attention of affected individuals before the new processing begins.